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Training ByteSize Project Management - insights, interviews and expertise
Welcome to Training ByteSize Project Management, a podcast about all things around projects, programmes and portfolios. Our episodes bring you top-tips, such as how to pass your next accredited exam, through to unique industry insights and interviews.
Training ByteSize Project Management - insights, interviews and expertise
Service Desk Analyst - Customer Satisfaction
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Martyn Kinch
Recent SDI research suggested that customer satisfaction is the most significant indicator of success on the service desk, our lead trainer gives a short podcast on how you can improve customer satisfaction in line with the SDA Service Desk Analyst certification
